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The Project
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    • v. 3.x
    • v. 2.95
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  1. Main
  2. Support
  3. List of tickets

List of tickets


Tickets list page organize by category:


  • Inbox tickets (tickets created on your group or you personally)
  • Outbox tickets (tickets created by you)
  • Tickets archive

As well as the tickets displays one page, with the possibility of searching and sorting.

Thanks to this feature, the system is optimized tickets.

Category

  • System basics
    • Privacy Policy
    • System concept
    • License agreements
    • User privileges system
    • SLA-plans
    • Notification system
  • Starts and implementation of the system
    • System requirements
    • Receiving system
    • System installation
      • Install Ubuntu 1604 and PHP7
      • ZENLIX 3.5 (Ubuntu 18.04+VestaCP)
      • Basic installation (ZENLIX 3.5)
      • Apache-Nginx & PHP-MySQL
      • Nginx/PHP-fpm/MySQL
      • Nginx/PHP7/MySQL
      • Remote installation
    • Virtual images of system
  • Working in system
    • User registration
    • User authorization
    • Password recovery
    • Working with tickets
      • Ticket creation
      • List of tickets
      • Ticket page
    • User groups
    • Messages
    • HelpCenter
    • Calendar
    • Reports
    • Chat
    • User profile
  • System administration
    • The principle of service interactions
    • System preferences
      • Main preferences
      • Authorization
      • Notifications
      • License control
      • Update system
      • Error logs
    • Tickets system
      • Creating ticket from mail
      • Configuration
      • Forms of ticket
      • SLA-plans system
      • Addition fields
      • Subject of tickets
      • Mail fetching
    • Users
      • Users import
      • User addition fields
    • Groups
  • Development and maintenance of the system
    • Config files
    • Console commands
    • API-system description
    • API v.2
    • Laravel-materials

The project started its activities in June of 2013. During this time, we were able to find out what the user is important and why the ticket system is so popular. More...

  • Version history
  • Roadmap
  • License
  • About

Recent posts

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RELEASE 3.5.2

07 June 2019, 09:41


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ZENLIX 3.5 RELEASE

03 May 2019, 20:01


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Laravel 5.5

30 August 2017, 19:21


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Updates to 3.0.2 released!

02 July 2016, 08:04


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Our project

We will develop and create new functional system with the support of users. We value your opinion, join us through:

  • telegram: zenlix_com
  • info@zenlix.com

Copyright © 2019 ZENLIX