Ticket page

To view the application, you have to be (one of):

  • The author of the proposal
  • Executor of tickets
  • Administrator group (ticket executor)
  • Be in watchlist

You can on this page:

  • Forward the ticket to other users / groups
  • Take the work of ticket - from now is the time response to the request and the time of ticket for SLA
  • Run the ticket (end account execution time and deadline)
  • Comment on the ticket form (or attach a file)
  • Edit ticket
  • Remove ticket
  • Print ticket
  • Merge the tikcet with other tickets